Refund & Cancellation Policy

Last Updated: August 23, 2026

Thank you for purchasing from Pridyut Digital World.

We sell digital products, including templates, downloadable resources, creative assets, and other digital content. Because our products are delivered electronically and cannot be physically returned, we have the following Refund & Cancellation Policy.

1. Digital Products

All products available on https://pridyutdigitalworld.com/ are digital products unless specifically stated otherwise.

After a successful purchase, the product may be delivered through email, download link, cloud storage, or another electronic delivery method.

Once a digital product has been delivered, downloaded, or access has been provided, the purchase is generally considered final.

2. No Refunds for Change of Mind

Due to the digital nature of our products, we generally do not provide refunds for:

  • Change of mind after purchase.

  • Accidental purchase after the product has been delivered or accessed.

  • Failure to read the product description before purchasing.

  • Not liking the product after downloading it.

  • Not needing the product anymore.

  • Purchasing the wrong product when the correct product information was clearly provided before checkout.

  • Lack of technical knowledge required to use a product.

  • Failure to use or download the product within the available access period, where an access period applies.

Please carefully review the product description, previews, features, and included contents before completing your purchase.

3. When You May Be Eligible for a Refund

Although digital purchases are generally non-refundable, we may review refund requests in genuine circumstances, including:

A. Product Not Received

If you completed payment but did not receive the purchased product or access information, please contact us.

We will first attempt to resend the product or provide access.

If we are unable to deliver the purchased product, we may provide an appropriate refund where applicable.

B. Incorrect Product Delivered

If you receive a product that is materially different from the product you purchased, please contact us.

After verification, we may provide the correct product or, where appropriate, issue a refund.

C. Defective or Corrupted File

If a purchased file is corrupted, inaccessible, or technically defective, please contact us.

We will make reasonable efforts to provide a working replacement or corrected version.

If the issue cannot reasonably be resolved, a refund may be considered.

D. Duplicate Payment

If you have accidentally been charged more than once for the same order, please contact us with the relevant transaction details.

After verification, the duplicate payment may be refunded.

E. Unauthorized Transaction

If you believe a transaction was made without your authorization, contact us immediately.

We may request transaction information to investigate the issue.

4. Refund Request Period

Refund or replacement requests should preferably be submitted within 7 days of purchase.

Requests submitted after this period may be reviewed at our discretion, subject to applicable law.

For technical issues, please contact us as soon as possible after discovering the problem so that we can investigate and assist you.

5. How to Request a Refund

To request a refund, contact us using the details below.

Please include:

  • Your full name.

  • Email address used for the purchase.

  • Order ID or transaction ID.

  • Name of the purchased product.

  • Date of purchase.

  • Reason for the refund request.

  • Relevant screenshots or other supporting information, if applicable.

Email: [Insert your official email address]

Subject: Refund Request – [Order ID]

We may request additional information where necessary to verify the transaction and understand the issue.

6. Refund Review Process

All refund requests are reviewed individually.

Submitting a refund request does not automatically guarantee approval.

We may investigate the transaction, delivery status, download/access records, product issue, and other relevant information before making a decision.

Where a refund is approved, we will communicate the decision and applicable refund details.

7. Refund Processing

Approved refunds will generally be processed through the original payment method where reasonably possible.

The time required for the refunded amount to appear in your bank account, card, UPI account, or other payment method may depend on the payment provider or financial institution.

Pridyut Digital World is not responsible for delays caused by banks, payment gateways, card networks, or other third-party payment providers.

8. Replacement Instead of Refund

Where a product has a technical problem or an incorrect file has been delivered, we may first attempt to resolve the issue by:

  • Providing a corrected file.

  • Providing a replacement product.

  • Resending the download link.

  • Providing updated access information.

  • Providing another reasonable solution.

A refund may be considered if the issue cannot reasonably be resolved.

9. Canva Templates & Third-Party Platforms

Some of our products may contain Canva templates or require access to third-party platforms.

Before purchasing, please ensure that you have the necessary account, software, device, and internet access required to use the product.

Changes, restrictions, outages, or account-related issues caused by third-party platforms may not qualify for a refund.

10. Promotional & Discounted Products

Products purchased using discounts, promotional offers, bundles, coupons, or special pricing are subject to the same refund conditions unless a different policy is specifically stated with the offer.

Promotional purchases are generally final once the digital product has been delivered or accessed.

11. Abuse & Fraud

We reserve the right to refuse a refund request where there is reasonable evidence of:

  • Fraudulent activity.

  • Unauthorized redistribution of our products.

  • Resale or sharing of purchased products.

  • Repeated abuse of refund requests.

  • Manipulation of payment systems.

  • Violation of our Terms & Conditions.

This does not affect any rights available to consumers under applicable law.

12. Consumer Rights

Nothing in this Refund & Cancellation Policy is intended to exclude, restrict, or override any rights or remedies that consumers may have under applicable Indian law.

Where applicable law provides a consumer with a right to a refund, replacement, cancellation, or other remedy, those rights will continue to apply.

13. Cancellation Before Delivery

If you contact us promptly after placing an order and before the digital product has been delivered or access has been provided, we may consider a cancellation request.

Once the product has been delivered, downloaded, or access has been provided, cancellation may no longer be possible, subject to applicable law.

14. Changes to This Policy

Pridyut Digital World reserves the right to update or modify this Refund & Cancellation Policy from time to time.

Any changes will be published on this page with an updated “Last Updated” date.

By purchasing a digital product from Pridyut Digital World, you acknowledge that you have read and understood this Refund & Cancellation Policy.